1. Data controller
The controller responsible for the data collected through this site is Tramila. For privacy or data protection matters, the contact channel indicated on this page may be used.
2. Data processed
We may process the data that the user provides directly when completing forms or contacting us, such as name, company, email address, phone number and the content of the message.
3. Purpose
The data is used to respond to information requests, manage communications related to the enquiry received and maintain the necessary follow-up to respond appropriately.
4. Legal basis
Processing is based on the request made by the user when contacting Tramila or asking for information. Where appropriate, it may also rely on Tramila’s legitimate interest in managing the communication, responding properly and carrying out reasonable commercial or informational follow-up.
5. Retention
The data will be kept for the time necessary to manage the request, maintain the related follow-up and comply with applicable obligations. When the data is no longer needed for those purposes, it will be deleted or kept restricted where required.
6. Recipients
The data may be processed by technical providers necessary to operate the website, manage forms, maintain communications and provide technical support. It may also be disclosed where there is a legal obligation. Personal data submitted through forms is not published or sold.
7. Rights
The data subject may request access, rectification, erasure, objection, restriction of processing or portability of their data, where applicable, by writing to info@tramila.com.
8. Additional information
If new features, integrations or data processing activities are added, this policy may be updated to reflect those changes in a way that remains consistent with the published version of the service.
9. Last updated
Abril de 2026